JuBolt FAQs

JuBolt FAQs - Frequently Asked Questions Welcome to the JuBolt FAQ page. Whether you're a buyer, seller, service provider, or renter — this guide will help you navigate our platform with confidence.

 

GENERAL QUESTIONS

What is JuBolt?
JuBolt is a professional directory and multi-vendor marketplace that connects users with local businesses, service providers, rental properties, and unique products — all in one powerful platform.

How does JuBolt work?
Users can browse, list, book, buy, rent, and review services and products. JuBolt is built to serve businesses and consumers with tools for discovery, secure transactions, and real customer feedback.

Is JuBolt free to use?
Yes. Browsing and creating an account are free. We charge a small 3% fee on completed transactions through the platform.


FOR BUYERS & RENTERS

How do I book a rental or buy a product?
Simply browse listings, choose what you need, and complete the booking or purchase process securely through our system.

Are listings verified?
Yes. We verify listings for authenticity and quality to maintain a trusted marketplace experience.

Can I contact a business before booking?
Yes, many listings include contact or messaging options for direct communication.

What happens if there’s a problem with a booking or purchase?
You can report issues via your user dashboard or contact JuBolt Support. We will assist with resolution according to our Trust & Safety policies.


FOR SELLERS & SERVICE PROVIDERS

How do I list my business or service on JuBolt?
Create a free account, choose your category, add your business details, and publish your listing. Our user-friendly tools make it fast and easy.

Can I sell products or offer rentals through JuBolt?
Yes. JuBolt supports product sales, rental listings, and professional service bookings.

What fees does JuBolt charge?
We only take a 3% service fee from completed bookings or sales. Listing your business is free.

How do I get paid?
Payments are processed through secure gateways and transferred to your connected account. Full details are available in your Seller Dashboard.


ACCOUNTS & REVIEWS

Do I need an account to use JuBolt?
Yes. Creating an account lets you book, buy, sell, and leave reviews.

How do reviews work?
After completing a booking or transaction, users can leave honest reviews. These help others make informed decisions and ensure service quality.

Can businesses respond to reviews?
Yes. Business owners can respond to reviews and resolve issues publicly or privately.

How do I delete or update my account?
Visit your User Panel and follow the instructions under Account Settings.


TRUST & SAFETY

Is JuBolt a secure platform?
Yes. We use encrypted connections, verified listings, and fraud prevention systems to protect our users.

What should I do if I encounter a suspicious listing?
Report it immediately using the “Report” button or contact our support team.

Does JuBolt mediate disputes?
Yes. We offer basic dispute support and may intervene when platform policies are violated.


Still have questions?
Feel free to reach out to our Support Team or visit our Help Center for more information.